Sittercity Review: Is It Really Worth the Cost & Effort?
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Sittercity Review: Is It Really Worth the Cost & Effort?

If you're looking for a babysitter you can trust, you probably don't search online. The problem with searching online is that anyone can post a profile or an ad. Do you feel safe inviting random strangers to your house, let alone let them look after you kids?

This is why you need to use a trustworthy site which reviews and vets sitters. Sittercity is one such site. Unlike normal classifieds sites, Sittercity has a dedicated staff tasked with monitoring, gathering feedback on, and reviewing thousands of qualified sitters and nannies in its system. On top of that, customers an write reviews and make reports on the sitters they use. Read on to find out where SIttercity's babysitter and nanny service shines and where it can improve vs. other care taker websites.

25% discount link for Sittercity annual subscription w/code Welcome25 

What kinds of sitters do you find on Sittercity?

I found a range. Janet was a college student attending our local junior college and who had been sitting on Sittercity for over 3 years. She had over 50 reviews and all that I read were very positive. We hired her to babysit our 3 year old and she's been wonderful - we use her regularly. We also hired Yolanda who is a professional sitter and nanny and has had over 20 years of experience as a child caretaker. She speaks English well and we're very pleased with her. She also has experience with hyperactive kids, including kids with ADHD.

Pros of Sittercity vs. Care.com

Sittercity has been around longer and has more providers, plus has more history as a company providing its service to customers. Beyond track record, Sittercity has more sitters and nannies with special training for children with special needs. Sittercity costs about 20% less than Care.com, at around $10 per month. 

Cons of Sittercity vs. Care.com

Care.com has a nice feature which allows you to find a last-minute replacement if a sitter gets sick or can't make an appointment. Sittercity is still working on a similar feature. Care.com also has more categories of providers, in case you are looking for more than just sitters and nannies. Read more on Care.com.

Read a full side-by-side comparison on Care.com vs. Sittercity.

See this news story on Sittercity

Video interviews

Sittercity has video profiles / virtual interviews with their care providers, so you can see what they look and speak like before you interview them live. This is a nice time-saving feature to be able to see someone and filter through a lot of profiles before interviewing.

Is it worth it to subscribe?

Sittercity costs less than $10 per month. Considering you get unlimited background checks, intant access to video interviews, and dozens of real parent reviews on sitters its a good deal.

Sittercity coupon link:

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Comments (3)

As a caregiver, I'm incredibly disappointed with sittercity.com. When I was married and took my husband's last name, SitterCity's background check service, LexisNexis, failed to update their information - the next thing I know, my background check has 4 "risk indicators", stating my SSN is false or my last name is false, and 24 hours later, before I could even complete the dispute, sittercity deleted my account altogether and refused to return my phonecalls. Meanwhile, care.com uses Axciom, who had no problem obtaining my up-to-date information and provided me with a cleared background check. I've been in the childcare profession for over 10 years and it was incredibly insulting to have sittercity treat me like some sort of criminal based on faulty results from their own company.

Cindy

I was a sitter registered on Sittercity for years. I've met some wonderful families and all went well, UNTIL... about a month ago when out of nowhere they terminated my account. They sent an email to anyone I had correspondence with through their site and suggested they stop all correspondence with me. When I tried to find out what caused them to terminate me all they would say is I violated the terms and conditions of their site. I've read them over and over and find nothing I've done. They refuse to tell me what it is and will only say "the terms you agreed to state we do not have to inform you of the reason for termination". I was horrified they sent a message like that to my families. Luckily I've spoken with them all and they know I'm a good person. Thankfully, I haven't lost any jobs over it, but it was very very upsetting.

Sittercity.com has highly unethical business practices.  DO NOT use their website.  I just learned that they used information I provided for their "free trial" to "auto register" me for their service.  I also learned that, unbeknownst to me, they were billing me $35 per month since last July.  I called them, furious, today....having paid $315 without agreeing to anything, for absolutely no service.  They seemed completely disinterested.  This seems to be "business as usual" for them.  Avoid at all cost.

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